🎠The new WANDERING CIRCUS - HOORAY, UNDER THE BIG TOP! is coming🎪Experience a world full of colours, joy and playfulness🌈
Contact
e-mail: moe@moe4kids.com (general information)
info@moe4kids.com (orders)
tel.: +421 907 130 152 (Jana Otrísalová) - available on weekdays from 9:00 a.m. to 5:00 p.m.
Company address for product return and changes:
1) Sending via Packeta to the delivery point:
MELODY
Metodova 6
821 08 Bratislava
ID 347 97 (it is the ID of the delivery point, i.e. it is not a return code)
Metodova 6
821 08 Bratislava
ID 347 97 (it is the ID of the delivery point, i.e. it is not a return code)
Note: Packeta´s mobile application is required for sending.
2) Sending via Czech or Slovak post:
MOE Kids s.r.o.
P.O.BOX 10
830 03 Bratislava 33
The buyer is entitled to withdraw from the contract without giving any reason within 30 days from the date of receipt of the goods. For more information, please see the Terms and conditions.
To process returns or changes please send us the product in original packaging.
Charges for the delivery of goods that will be the subject of exchange or return are paid directly by the customer unless agreed otherwise. The Seller pays charges for re-delivery of exchanged goods.
Returns
may take 7 to 14 days to process.
Forms:
Complaint Form
Withdrawal Form
Billing address:
MOE Kids s.r.o.
Laurotová 3
831 02 Bratislava - Nové Mesto
Slovenská republika
ID Number: 48 174 319
TIN: 212 009 1556
VAT: SK212 009 1556
registered in the Commercial Register of the District Court Bratislava I,
department: sro, v.č.: 104412/B
Bank account:
Bank: Všeobecná úverová banka, a.s.
Account number/code: 3904256651/0200
IBAN: SK91 0200 0000 0039 0425 6651
BIC: SUBASKBX
Payment Purpose: order number
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