Personal data processing and protection principles

 

The operator (administrator) of your personal data according to Article 4 point 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons in connection with the processing of personal data and on the free movement of such data (hereinafter referred to as GDPR) is the operator: MOE Kids s.r.o., Laurotová 3, 831 02 Bratislava - Nové Mesto district, ID number: 48 174 319

                                                                                                              Personal data

Personal data are data relating to an identified natural person or an identifiable natural person who can be identified directly or indirectly, especially on the basis of a generally applicable identifier, another identifier such as a name, surname, identification number, location data, or an online identifier, or on based on one or more characteristics or signs that make up its physical identity, physiological identity, genetic identity, psychological identity, mental identity, economic identity, cultural identity or social identity.

Processing of personal data

The processing of personal data is a processing operation or a set of processing operations with personal data or sets of personal data, in particular obtaining, recording, organizing, structuring, storing, changing, searching, browsing, using, providing by transmission, dissemination or in any other way, rearranging or combining, limiting , erasure, whether by automated means or non-automated means.

PERSONAL DATA AND THEIR PROCESSING

PERSONAL DATA PROCESSED

We process this personal data in accordance with Regulation of the European Parliament and the Council (EU) No. 2016/679 on the protection of natural persons in the processing of personal data and the free movement of such data and on the repeal of Directive 95/46/EC (General Regulation on the Protection of Personal Data) (hereinafter referred to as "Regulation No. 2016/679"):

- name
- surname
- street and descriptive number
- Postal Code
- the city
- state
- telephone number
- company name
- ID number
- TIN
- VAT
- E-mail adress
- IP address

We further process this personal data

- Data from communication between the e-shop and the customer
- Web metrics and analytics on behavior on the www.moe.sk website

 

PURPOSES OF PERSONAL DATA PROCESSING

- Processing the order of goods, ordered through our website, telephone customer line or through communication with customer support through e-mails and social networks. The legal reason is the necessity to fulfill the requirements of the purchase contract (accounting documents).

- Communication and customer support. Personal data is used for the purpose of communication with you. For example, we may contact you for the following reasons:

        - reminder of your goods in the online basket,

        - help with completing your order,

        - providing information on the current status of your request, order or complaint

        - obtaining other necessary information

- Marketing offers. If you have agreed to receive news via e-mail ("Newsletters"), we use your contacts to send advertising or business notifications. This is the processing of the following data:

- IP address

        - name 
        - surname   
        - the city
        - E-mail adress

PROVISION OF PERSONAL DATA TO THIRD PARTIES

Your personal data will be transferred to third parties or otherwise mediated only if it is necessary for the fulfillment of the purchase contract, on the basis of a legitimate interest or if you have given your consent in advance. Data may be provided:

- carriers for the purpose of delivering products or services ordered by you and resolving complaints, including withdrawal from the contract (Všeobecná úverová banka, a.s., Fio banka, a. s., DTB Group s. r. o.)

- public authorities (e.g. the Slovak Police, ŠOI) in order to provide the required information in the event of an inspection

The processing of personal data by a third party is governed by the principles of personal data processing of the respective companies and persons.

PROCESSING PERIOD

Your personal data will be securely stored, collected, processed and archived for the purpose of keeping accounting records and documents for a period of 10 years (based on Article No. 431/2002 Coll. on Accounting as amended) from the last order placed.

RIGHTS OF THE PERSONAL DATA SUBJECT

You have several rights in connection with the protection of personal data. If you would like to exercise any of these rights, please contact us via the above email address.

You have the right to information that is already fulfilled by these personal data processing principles. – information obligation

Thanks to the right of access, you can challenge us at any time and we will provide you with proof within 30 days of what personal data we process and why.

If something changes for you or if you find any of your personal data out of date or incomplete, you have the right to supplement and change your personal data.

You can use the right to restrict processing if you believe that we are processing your inaccurate data, you think that we are processing illegally, but you do not want to delete all data, or if you object to the processing.

You can limit the scope of personal data or processing purposes.

Right to erasure (to be forgotten): Your other right is the right to erasure, in the event that there is no statutory legal basis that entitles us or a legal obligation that requires us to process your personal data. In that case, we will delete all your personal data from our system, as well as from the system of all sub-processors and backups within the statutory period.

The right to data portability in the cases envisaged by the Regulation, you have the right to receive personal data concerning you, which you have provided to the Operator, in a structured, commonly used and machine-readable format, provided that this right must not adversely affect the rights and freedoms of other persons.

The right to object You can object at any time to the processing of your personal data by the Operator for the purposes of direct marketing carried out on the basis of a legitimate interest.

Right to revoke consent: if the processing of your personal data is based on consent, you have the right to revoke your consent to the processing of personal data for the purpose for which you gave consent at any time.

Obligation or possibility to provide personal data If you decide to cooperate with us, communicate with us or visit our website, it is necessary that you provide us with personal data to the extent necessary. Otherwise, it will not be possible to communicate with you, provide you with goods and services, or You will not be allowed to browse websites. The above does not apply to the processing of cookie files, which you can change in your browser settings so that we do not process this data about you.

How you can exercise these rights

You can contact us with your request in one of the following ways:
by email: at moe@moe.sk, in writing or by hand delivery to the address: MOE Kids s.r.o., Laurotová 3, 831 02 Bratislava - Nové Mesto district, ID number: 48 174 319

If you believe that your rights to the protection of personal data have been violated, you have the right to file a complaint with the supervisory authority, which is the Office for the Protection of Personal Data at:

Hraničná 12
820 07 Bratislava 27
Slovak republic

Identification data:
ID: 36064220
TIN: 2021685985

Secretariat of the office:
+421 /2 3231 3214

E-mail:  statny.dozor@pdp.gov.sk      

Office: Monday - Thursday: 8:00 - 15:00
Friday: 8:00 - 14:00

COOKIES USAGE POLICY

What are cookies?

As is common practice on almost all professional websites, this site uses cookies, which are small files downloaded to your computer in order to improve the services provided. This page describes what information we collect, how we use it and why we sometimes need to save these files. We will also provide information on how you can prevent the storage of cookies, which may impair or "break" certain elements of the functionality of this website. For more general information about cookies, see the Wikipedia article on HTTP cookies.

How we use cookies

We use cookies for various reasons, which are listed below. In most cases, unfortunately, there are no standardized ways to disable cookies without completely blocking the functionality and features they provide to this site. It is recommended that you leave all cookies enabled if you are not sure whether you need them or not, in case they are used to provide the service you are using.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings in your browser (see the Help section of your browser to find out how to do this). Please note that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies usually results in disabling certain functions and features of this site. Therefore, it is recommended that you do not disable cookies.

Cookies that we set

When you enter data through forms, such as those found on contact pages or comment forms, cookies may be set to remember information about the user for future correspondence.

Third-party cookies

In certain special cases, we also use cookies provided by trusted third parties. The following section describes which cookies you may encounter through this site. This site uses Google Analytics, one of the most widely used web solutions to identify how you use the site and ways we can improve your experience. These cookies can track, for example, how long you spend on the site and what pages you visit, so that we can continue to offer you interesting content. For more information about Google Analytics cookies, visit the official Google Analytics website. Third-party analytics are used to track and measure the use of this site so that we can continue to offer you interesting content. These cookies can track, for example, how long you spend on the site and what pages you visit, which helps us to find out how we could improve the site for you. In some cases, we may provide you with customized content based on what you have told us about yourself either directly or indirectly through a link to a social media account. These types of cookies simply allow us to provide you with content that may be of interest to you. We also use social media buttons and/or plugins that allow you to connect in various ways with your social network. In order for these buttons and plugins to work, the following social media, including: Facebook, Youtube, will set cookies for you through our website, which can be used to enhance your profile on their website or to provide data they hold for various purposes. stated in their privacy policy.

More information

We hope that this article clears things up for you, and as mentioned before, if there's something you're not sure if you need it or not, it's usually safer to leave cookies enabled in case they interact with some feature of our website. If you are still interested in more information, you can contact us through one of our preferred methods.

Final provisions

By sending an order from the online order form, you confirm that you are familiar with the conditions for the protection of personal data and that you accept them.
You show your consent (expression of free will) by ticking the box "I agree" via the internet form. By ticking the box, you confirm that you have fully accepted the terms of personal data protection.
The operator is entitled to change these conditions. It will publish the new version of the terms of personal data protection on its website, which it will inform you about via the e-mail address you provided to the operator.

These conditions take effect on 05/25/2018

UPDATE 07/17/2021